Hotline

Our customers can send e-mail enquiries to the hotline at any time. The hotline operates Monday to Thursday from 08:00 to 17:00 and on Friday from 08:00 to 15:30, excluding public holidays at the Augsburg, Bavaria site.

For direct telephone enquiries, the hotline is available Monday to Friday from 08:15 to 13:00, excluding public holidays at the Augsburg, Bavaria location.

Inpatient care team

By telephone
Mon. to Fri. 08.15 - 13.00 hrs
+49 821 25 82-331

E-mail to
hotlinestationaer@cs-ag.de

Outpatient care team

By telephone
Mon. to Fri. 08.15 - 13.00 hrs
+49 821 25 82-330

E-mail to
hotlineambulant@cs-ag.de

Team CW Web

By telephone
Mon. to Fri. 08.15 - 13.00 hrs
+49 821 25 82-360

E-mail to
hotlineweb@cs-ag.de

Youth welfare team

By telephone
Mon. to Fri. 08.15 - 13.00 hrs
NEW +49 821 25 82-331

E-mail to
hotlinestationaer@cs-ag.de

Accounting team

By telephone
Mon. to Thu. 08.15 - 16.00 hrs
Fri. 08.15 - 13.00 hrs
+49 821 25 82-333

Team ManagingCare Digital-MCD

via ticket system in the portal

Service Austria

By telephone
Mon. to Fri. 08.15 - 13.00 hrs
+43 7242 9001-535

E-mail to
service@cs-ag.de

General service mail

E-mail to
service@cs-ag.de

Service fax

+49 821 25 82-499